Customers
OUR GOAL
The way we work
Listen to your needs
Each laboratory has its own characteristics and way of working. Our objective is to listen to your needs.
What is important for you is also for us. For that reason, SLCLAB offers you ALFA21 to manage your laboratory.
Customized installation
The installation of ALFA21 is performed by qualified technicians.
During the installation process we will propose how you can make the most of ALFA21 to carry out your work.
Support after the installation
t is very important that the installation is executed perfectly, but more important is that the laboratory is supported afterwards.
For SLCLAB it is essential, and we pay great attention to it. At your disposal there is a dedicated support department, comprised of qualified professionals.
Your ALFA21 always up-to-date
Are you tired of being charged for the actualisation of your current system?
From SLCLAB we guarantee that with your annual maintenance, you will always have the most up-to-date version of ALFA21. This way you can enjoy all the latest functionality.
Our Customers
Their valuations
The reliability and solvency Alfa21 Clinical Analysis speeds up all processes of our organization. The warranty offered on the development and updating of software, and personalized attention, ensures compliance with all our commitments.
We have always received very good service, on time and with quality required. The customer service is very good and the responsiveness is excellent. I recommend to all laboratories that are committed to ALFA21 undoubtedly.
Alfa21 has a great advantage, integrated data management to billing, which is very important for a clinical laboratory. The online connection to the analyzers is very effective. And most importantly, the staff is highly qualified and do their utmost to resolve any issues at high speed and with great kindness.