CUSTOMER SUPPORT

The Customer Service Department of SLCLAB Computing is composed of specialists in different areas. As a result we can provide solutions taking into account all points of view.

FAQ

SLCLAB Helpline

The SLCLAB Computing telephone helpline offers technical support to all our customers, allowing us to solve any problem or doubt that arises during the use of any of our programs.

The helpline is open:
Monday to Friday: 09:00-14:00 and 16:00-19:00(GMT+1)
Telephone: (+34) 923 21 53 21

Remote assistance

SLCLAB Computing provides you with the most advanced tools. Monitoring and troubleshooting via remote connections that avoid unnecessary travel, optimizing the response time.

Maintenance of computer applications

You can obtain specialized maintenance for the applications that you have contracted from SLCLAB, allowing you to work safely in the face of any problem.

Because of the importance of the data with which the healthcare field handles, SLCLAB Computing will solve any problem as soon as possible.

Continuous training

SLCLAB has its own YouTube channel where you can view videos about the various features of ALFA21.

This channel is growing continuously, with new videos about those aspects of the program that our users ask most about.


Email

If you wish to contact us by email, just indicate the reason for the message and your contact details, and we will contact you as soon as possible, with the answer to your question(s).

Email: alfa21@slclab.com